 Question：What kinds of products does your company mainly produce? |
 2007-1-16 |
| Answer：We mainly produce (1): Beauty care and body shaping instruments (for example : lose weight and body shaping, breast plumping & firming, beauty care and tenderize the skin, make the speck less noticeable and whiten the skin, remove the toxin and beautify looks, ovary care, SPA instruments, tenderize and moisten the skin and other correlative products and fittings etc. ). (2): Medical treatment and health care instruments (for example: energy health instrument, high electric potential medical treatment instrument, spectrum therapy), and other correlative beauty care and medical treatment products. |
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| Question：How can we contact you to buy your products? |
2007-1-16 |
| Answer：You can through any way (for example: the phone, fax, Email and so on that supplied in our company website) to contact our sales man, they will give you the considerable service.
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| Question：What should be care about before we use the instruments? |
2007-1-16 |
| Answer：Firstly you’d better check the products to assure the one is that you buy. In addition, open the manual, collate the product fitting list, to see whether there’s something be oversight, if there’s any questions, and please contact our sales man in time. |
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| Question：What should I do if I want to buy your product fittings? |
2007-1-16 |
| Answer：Firstly you’d better register the name and the model of the instrument which you want to buy fittings for, and then you can contact our customer service staff. They will give you the satisfying service. |
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| Question：How long is the guarantee period and how do you offer the guarantee service? |
2007-1-16 |
| Answer：Our products’ guarantee period is one year (except the fittings), and within the guarantee period we can offer you the service for free; but besides the guarantee period, we also can offer you the service for free in the case that there’s no parts mangle, but if the parts of the main machine need to replace, you have to pay for it at the cost price. Any more information you need, please contact our customer service center. (PS: OEM the process products service should have the products process agreement.) |
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| Question：I want to manufacture products (OEM). How should I do? |
2007-1-16 |
| Answer：Please contact our sales department, and prepare the certificate of brand and the certificate of accredit which are legal for OEM. According to your need, our sales man will reply you in the shortest time, and we will offer you the highest quality and effective services. |
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| Question：I am a correlative products distributor, how can I get your latest products information? |
2007-1-16 |
| Answer：Our latest products information will be issued in our website. Please often browse the products column and the latest news in our website, or you can contact our sales man. |
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| Question：The pilot lamp of the product that I bought doesn’t work, how should I do? |
2007-1-16 |
| Answer：Firstly check whether the power supply in gear, then recheck whether the instrument is in the waiting order situation, if the power lamp still doesn’t work, you should lookup the spare safety tube in the product package, if the problem still unsolved, please contact our customer service’s man. |
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| Question：When the instrument appears abnormity, how should I do? |
2007-1-16 |
| Answer：Firstly please read the manual carefully, then check whether you use the instrument correctly, if there’s something wrong in operation, please adjust the operation in time, in addition , you can refer to the manual which has the simple way of malfunction debarment, if the matter still unsolved, please contact our customer service center in time. |
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